Nissan Versa Front Coil Spring Voluntary Regional Recall Campaign

 

IMPORTANT SAFETY RECALL
INTERIM OWNER NOTIFICATION NHTSA RECALL 15V-573

 

Dear Nissan Versa Owner:

This interim notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in Model Year 2007-2012 Nissan Versa vehicles. Our records indicate that you own or lease the Nissan vehicle identified by the VIN on the inside of this notice.

Reason for Recall

Due to a production issue, the front coil springs in certain Versa vehicles may have insufficient corrosion coating. In states where heavy concentrations of road salt are used in the winter, the front coil springs can develop corrosion over time. This can result in fracture of the spring. A fractured spring may damage the front tire and adversely affect the handling of the vehicle, increasing the risk of a crash.

In the states listed below where there is heavy use of road salt in the winter and corrosion is likely to occur, the dealers will perform the remedy outlined below.

Connecticut Kentucky Missouri Rhode Island
Delaware Maine New Hampshire Vermont
District of Columbia Maryland New Jersey Virginia
Illinois Massachusetts New York West Virginia
Indiana Michigan Ohio Wisconsin
Iowa Minnesota Pennsylvania  

According to our records, your vehicle is currently or was previously registered in one of the states listed above.

What Nissan Will Do

Nissan is currently awaiting parts to remedy the affected vehicles. Nissan expects parts to be available by the end of January and will send you a second letter asking you to bring your vehicle to a Nissan dealer for the remedy at that time. This repair is free of charge for parts and labor.

What You Should Do

Until we send you a second letter, if you believe there is an issue with the front coil spring in your vehicle, please bring your vehicle to the nearest Nissan dealer for service.

If you have paid to have your front coil springs replaced due to corrosion prior to this campaign, you may be eligible for reimbursement of the related expense, please visit www.nissanassist.com for information and instructions for requesting a reimbursement. You may also contact Nissan via a dedicated toll free number at 1-800-867-7669.

If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.