The “Nissan” emblem on the driver’s airbag module cover in your vehicle may have reduced durability due to production process variation. In this condition, the posts of the emblem may develop cracks over time, and the emblem and retainer components could detach in the event of an airbag deployment. If this occurs, a detached emblem and/or retainer component may become a projectile during an airbag deployment, increasing the risk of injury to vehicle occupants.
Your Nissan dealer will inspect and, if necessary, will replace your driver’s airbag cover with a new one. This service will be conducted at no charge to you for parts and labor, and may take up to one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
The resin emblem on affected driver’s airbag module covers may have reduced durability. In this condition, over time the posts of the emblem may develop cracks, and the emblem and retainer components could detach in the event of an airbag deployment.
Interim letters were mailed to owners in March 2023. If your vehicle is subject to this campaign, registered owners will receive an owner notification letter from Nissan. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected. You may also search for open recall campaigns at https://www.nissanusa.com/recalls-vin.html
A detached emblem and/or retainer component may become a projectile during an airbag deployment, increasing the risk of injury to vehicle occupants.
Owners with a loose, cracked or missing emblem should contact their local authorized Nissan dealer for diagnosis as soon as possible. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification.
Owners with a loose, cracked or missing emblem should contact their local authorized Nissan dealer for diagnosis as soon as possible. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification.
Dealers will inspect and, if necessary, replace the Driver Airbag Cover.
Please consult your dealer for alternate transportation availability while your vehicle is being serviced.
Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty) and are experiencing one or more of the applicable conditions of this campaign.
This free service could take up to one and a half (1.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
No, any authorized Nissan dealer is able to perform the recall campaign.
Please submit your reimbursement form via email or fax by downloading and completing the following form.
Contact Consumer Affairs:
Address:
Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003
Phone:
1-800-867-7669
Hours of operation:
7am – 8pm (CT) Monday – Friday
7am – 5pm (CT) Saturday