MY 2016-2019 Sentra Stop Lamp Switch Reimbursement Request
Is this a safety recall?

Yes.

What is the reason for the safety recall?

The stop lamp switch on the subject vehicles may become contaminated with silicon off-gassing from silicon-based grease used in surrounding components (HVAC and brake booster clevis pin) in close proximity. Oxidation may occur at the switch contact surface due to electric arcing, resulting in silicon dioxide build-up. This build-up may lead to open circuit issues and an inoperative stop lamp switch.

What is the possible risk associated with not completing this safety recall?

If this condition occurs, the customer may notice the following conditions:

  • a Malfunction Indicator Light (MIL) ON (Automatic Braking System (ABS)), the rear stop lamps may not illuminate
  • Engine may not start/crank
  • Rear stop lamps may not illuminate and could potentially increase the risk of a crash.
What will be the corrective action for this safety recall?

Dealers will replace the stop lamp switch, and add a grommet and electrical tape as a protective layer.

How long will the corrective action take?

This free service should take up to one (1) hour to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

When will vehicle owners be notified?

Nissan will notify owners via U.S. mail in April 2021 if their vehicle is affected, and instruct them to contact their authorized Nissan dealer if they experience the malfunction indicator light (MIL) ON (Automatic Braking System (Automatic Braking System (ABS) light), the rear stop lamps do not illuminate and/or the engine may not start/crank.
When remedy parts are readily available, owners will be sent a second notification inviting them to schedule their vehicle for repair at no cost for parts or labor.

Is my vehicle safe to drive?

The customer may continue to drive the vehicle unless the following conditions occur:

  • Illuminated Malfunction Indicator Lamp (MIL) (Automatic Braking System (ABS))
  • Intermittent or current no-start/crank condition
  • Intermittent or current inoperative brake lights

If any of the conditions do apply, please contact your local Nissan dealer for immediate service and instructions on how to transport your vehicle to the dealership.  Rental is available until parts are available if you require alternative transportation. Your Nissan dealer will make appropriate arrangements at no cost to you.

Is there anything vehicle owners can do to mitigate this condition?

No.

Are parts readily available?

Parts are currently on restriction and anticipated to be in short supply until fall 2021.

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Yes. Complimentary alternate transportation is available, upon customer request, while parts are unavailable.

Is there any charge for inspection and/or repair?

No, the remedy will be performed for the customer free of charge for parts and labor.

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the recall campaign.

For help finding a dealer, please feel free to use our Dealer Locator.

I have lost confidence in the vehicle. Will Nissan/INFINITI replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

What model year vehicles are involved?

Certain Model Year 2016-2019 Nissan Sentra vehicles manufactured from December 1, 2015 to November 23, 2019 at the Aguascalientes 1 and 2 plants are affected.

If you previously had to replace your stop lamp switch on your model year 2016-2019 Sentra and Nissan did not cover the cost of the repair, You may submit your reimbursement form via email or fax by downloading and completing the following form including submission of the documents listed below:

  • Repair order(s)
  • Proof of payment (may be on repair order (s)
  • Proof of vehicle ownership if repair is over $1,000

Address:
Nissan Consumer Affairs
PO Box 685003
Franklin, TN 37068-5003

Phone:
1-800-867-7669

Hours of operation:
7am – 10pm (CT) Monday – Friday
7am – 5pm (CT) Saturday